Request a quote
Speak to a TFK expert by phone or on WhatsApp. Photos and, where useful, a video call help us understand the issue. Your quote is confirmed in writing before you agree.
TFK · Paris
An urgent problem, a planned project or a question after our visit? A TFK expert can help. Choose your enquiry below or call us directly.
No additional charge without prior information and explicit agreement.
For an installation, planned work or a business project. For emergencies, call us or request a video consultation above: this form is not required.
This form prepares an email to secretariat@tfk-serrurier.fr in your mail app. Review it, then send it. If nothing opens, contact us directly by email or phone.
Speak to a TFK expert by phone or on WhatsApp. Photos and, where useful, a video call help us understand the issue. Your quote is confirmed in writing before you agree.
Share your organisation, role, on-site contact and whether this is a one-off or recurring need.
Share the date, address and, if available, the job reference. Describe the issue and add a useful photo or video.
Call to describe the situation. To retain written quote confirmation and share photos, continue the conversation on WhatsApp.
Address, postcode, door or fixture type, short description, photos without unnecessary personal data and access constraints. Do not publish sensitive documents in a public space.
If the same problem returns within one year because of a TFK error, we cover the necessary corrective work, including travel, parts and labour, at no charge. Contact us on WhatsApp for an initial reply within 48 working hours. A return visit or repair is arranged separately. Terms depend on the service; this corrective commitment does not cover every equipment fault.
Contact aftercareYes. A clear view of the door, lock or fixture and a short description help prepare the quote.
A first response is planned within 48 working hours. This does not mean a repair or visit within that time.
A TFK expert listens and helps you explain the issue. Request a video call on WhatsApp; availability is confirmed during the conversation. Prefer the phone? Call us: photos and video are not required.
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